Products + Ingredients

Where are your products made?

All of our products are made right here in Australia :)

Do you test your products on animals? 

Absolutely not! None of our products are tested on our furry little friends.

Do you use synthetics in your products?

Nope! All of our products contain 100% natural ingredients. Just the way we like it

Are all of your products vegan?

Majority of our products are vegan friendly, however we do use Beeswax in all of our Lip Products as we have tried and tested other waxes but have found that beeswax has the best results while using natural ingredients.

Do your products contain palm oil?

We don't use palm oil as a straight ingredient in any of our products, however most cosmetic emulsifiers and a large amount of emollients may contain palm oil derivatives.

Are your products pregnancy safe?

Although we always use safe levels of essentials oils, we do always recommend to check with your doctor before use AND doing a patch test to make sure you're good to go.


What payment methods do you have?

We offer payments via Credit Card, Zip pay, Paypal, and After-pay. 

Does pricing include taxes?

Yes, our prices already have 10% GST added, so no cheeky extra's charged at checkout.

Where do you ship?

Where do you ship?We ship all around Australia. At this time, we do not ship Internationally.

Do you have any stores?

Sadly we no longer have a shop-front. BUT you should still be able to find Stray Willow in a store near you through stockists. Check our Store locator!

How long will my delivery take?

Please check our shipping + delivery page for more details on shipping timelines.

Is my data safe?

It sure is! It would be our worst nightmare if your information got into the wrong hands, which is why we don't share ANYTHING. Your payment information and personal details are kept hush hush and safely secure.


Why do you use glass bottles? 

Glass is an excellent material when it comes to reusability and is 100% recyclable if and when it is no longer required for reuse. As we're designing for longevity, we wanted bottles that have a prideful place in anyone's home, looking amazing AND doing their part for the planet.  

Why do you use aluminium lids? 

Aluminium is infinitely recyclable which makes it an invaluable resource in the packaging industry. Our gold aluminium lids are designed to ensure all the main components of our packaging are fully recyclable after use.  BUT we have designed our bottles and jars to be as cute as possible so you can reuse them!

How have you reduced your secondary packaging and why?

Secondary packaging (the boxes bottles/jars come in), as beautiful as ours are, can often be an unnecessary component when we consider the whole packaging system. For our smaller pack formats where we need a little more space to fit all our lovely ingredients and legal requirements, they serve a purpose. However, we felt for our larger formats, our bottles are beautiful enough, so we could save precious natural resources. To do this, we've had to upgrade some of our postal mailers, to make sure our bottles are well protected.

Are you glass bottles + jars recyclable?

Yes! Firstly, we hope you can use your glass for as long as possible. But if it comes a time where your glass bottle/jar is no longer serving its purpose and after rinsing out they can be placed into your recycling bin. Our glass printing is minimised to ensure they only cover a small percentage of the bottle, this means the glass will be easily identified and sorted for recycling. 

Press + Collabs

I'm an influencer and would love to collab. How can I contact you?

Aww yay! We love working with influencers to spread the word about Stray Willow. There's a couple of ways you can reach out. Either send us an email to hello@straywillow.com.au with your details or just send us a DM on Instagram @straywillow.wellness

Where can I send my press enquiry?

Please send your enquiry to our amazing marketing team hello@straywillow.com.au

Still Have Questions?