Shipping & Delivery
Here’s everything you need to know about getting your Stray Willow goodies into your hands—fast!
If you can’t find what you’re after, just email us at hello@straywillow.com.au.
Dispatch
We get the excitement — that buzz between checkout and delivery! That’s why we aim to dispatch all orders from our warehouse by the next business day. Place your order before 10am and you might even get it shipped the same day. Once you're order is on its way you'll get a notification via email with your courier and tracking number provided.
Delivery Within Australia
To safely deliver your products, we use one of these couriers depending on your location and chosen delivery method (standard or express):
| Delivery Method | Estimated Timeframe* | Cost |
| Australia Post - Standard | 2-5 Business Days (Up to 14 days in remote areas)* | $10 or free for orders over $100 |
| Australia Post - Express | 1-3 Business Day (Up to 7 days in remote areas)* |
$15 flat rate |
| Couriers Please - Standard |
Same Day delivery within same city* Overnight interstate* 1-3 days service for West Coast - East Coast* |
Standard shipping - $10 or free for orders over $100 |
| Local Pick-Up - Wollongong | Ready next business day |
FREE |
*Timeframes are estimates provided by couriers and cannot be guaranteed. Courier selection is made by Stray Willow at our discretion.
Local Pick-Up — Wollongong
If you’re nearby, save on shipping and select Local Pick-Up at checkout—your order will be ready next business day.
Collect from: 53/6 Bellambi Lane, Bellambi NSW 2518
Between 9am – 6pm, Monday – Saturday
Your order will be waiting securely in lockers outside our warehouse, and we’ll email you all the details when it’s ready.
International Delivery
We don’t currently ship overseas (but we’re hopeful this will change!).
In the meantime, if you are in New Zealand check if there is a stockist is near you. Fingers crossed!